Patient Registration Specialist - Evening/Night Shift

R1 RCM; Murfreesboro (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Benefits package

Job summary

R1 is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro.

You will be the friendly first face patients meet when they check in, guiding them through the registration process and answering questions with confidence and compassion. No healthcare background is required; we’ll train you every step of the way and this role serves as a strong launchpad for a healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 is seeking a Patient Registration Customer Service Representative at Ascension St. Thomas Rutherford Hospital in Murfreesboro.

You will be the friendly first face patients meet when they check in, guiding them through the registration process and answering questions with confidence and compassion. No healthcare background is required; we’ll train you every step of the way and this role serves as a strong launchpad for a healthcare career.