Patient Registration Specialist - Compassionate On-Call PRN

R1 RCM Holdco Inc.; Wisconsin; On-site; USD 23,000 - 32,000; Part time

Job summary

R1 RCM Inc. in Wisconsin is hiring a Patient Registration Customer Service Representative to greet patients as they check in and guide them through the registration process.

You will gather information, answer questions with empathy, and navigate diverse insurance plans with training provided. In this PRN, on-site role at Ascension SE Wisconsin Hospital Elmbrook, you will work across systems, stay composed under pressure, and help clinicians deliver smooth patient experiences.

Qualifications

• High School Diploma or GED required
• Strong customer service experience
• Ability to pass background check, drug test, and vaccinations
• Healthcare experience preferred but not required

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Wisconsin is hiring a Patient Registration Customer Service Representative to greet patients as they check in and guide them through the registration process.

You will gather information, answer questions with empathy, and navigate diverse insurance plans with training provided. In this PRN, on-site role at Ascension SE Wisconsin Hospital Elmbrook, you will work across systems, stay composed under pressure, and help clinicians deliver smooth patient experiences.