Patient Registration Specialist - Accurate Intake & Access

Mahaska Health; Oskaloosa (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Mahaska Health in Oskaloosa, IA is seeking a Registration Specialist responsible for patient registration, interviewing, updating records in the EMR, obtaining consent, and ensuring billing accuracy. The role collaborates with hospital departments and provider offices to streamline the patient intake process.

This full-time position requires a high school diploma or GED, the ability to handle insurance eligibility checks, collect demographics, and perform clerical tasks.

Qualifications

• High school diploma, GED, or equivalent.
• Proficiency with IP and OP hospital insurance claims filing and reimbursement principles desired.
• Must be able to use and operate office equipment.

Responsibilities

• Interview patients in person or by phone to obtain required information for records and billing.
• Register or pre-register patients for admissions, outpatient services, and clinic visits per policy.
• Verify insurance coverage and determine upfront payments or co-payments.
• Scan documents into general scanning software and maintain accuracy in admissions records.
• Maintain regular attendance and perform clerical tasks as needed (phones, filing, etc.).

Skills

Customer service

Interviewing patients

Phone interviews

Data entry

EMR navigation

Education

High school diploma or GED

Tools

EMR systems

Insurance claims filing

Job description

Mahaska Health in Oskaloosa, IA is seeking a Registration Specialist responsible for patient registration, interviewing, updating records in the EMR, obtaining consent, and ensuring billing accuracy. The role collaborates with hospital departments and provider offices to streamline the patient intake process.

This full-time position requires a high school diploma or GED, the ability to handle insurance eligibility checks, collect demographics, and perform clerical tasks.