Patient Registration Specialist

Medical Center Health System; Odessa (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

Medical Center Health System is seeking a patient services receptionist to greet patients, answer phones, and register arrivals using the ProCare system. The role will maintain a calm, friendly front-desk environment and support scheduling and clerical tasks in a busy clinic.

The position requires strong telephone skills, a high school diploma, and the ability to handle high workloads with professionalism. Bilingual English/Spanish is a plus but not required.

Qualifications

• High School diploma or equivalent required.
• 1-3 years of general office experience preferred.
• Medical background preferred.
• Excellent telephone skills required.
• Bilingual English/Spanish desirable but not mandatory.

Responsibilities

• Greet patients in person and on the telephone.
• Perform clerical duties for efficient patient/provider appointment scheduling.
• Register patients using the ProCare system.
• Maintain a friendly, calm, professional front-desk environment for patients and families.

Skills

Excellent telephone skills

General office experience

Education

High School diploma or equivalent

Tools

ProCare computer system

Job description

Position Summary:

Serves as a direct contact / referral point for patients. Greets patients in person and on the telephone. Performs clerical duties pertaining to the design and follow-up of an efficient patient/provider appointment schedule. Registers patients using the ProCare computer system. Works to provide a friendly, calm and professional environment for sick patients, their family and friends.

Education:

High School diploma or equivalent is required.

Training and Experience:

One to three years commensurate experience in general office capacity preferred. Medical background is preferred. Excellent telephone skills required. Bilingual (English/Spanish) abilities desirable but not mandatory.

Job Knowledge:

Must have experience in meeting people and dealing with them under adverse conditions. Must be capable of learning rapidly and accepting change. Must also have the ability to work with ProCare computer system, which involves patient data entry and requirements through various computer functions

Unusual Physical Demands and Working Conditions:

Must be mature and have a sincere dedicated attitude. Must be able to maintain a pleasant, even temperament while working under pressure and heavy workloads. Must be able to conduct business in person and on the telephone. Must be able to read printed material and computer screens. Must be able to sit for extended periods of time.