Patient Access & Registration Specialist

R1 RCM; Elk Grove Village (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM is seeking a Patient Registration Customer Service Representative in Elk Grove Village, IL. You will be the first friendly face patients meet when they check in, guiding them through registration and answering questions with confidence, clarity, and compassion.

No healthcare background? No problem — training is provided, and this role serves as a launchpad into a growing healthcare career within a mission-driven team.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM is seeking a Patient Registration Customer Service Representative in Elk Grove Village, IL. You will be the first friendly face patients meet when they check in, guiding them through registration and answering questions with confidence, clarity, and compassion.

No healthcare background? No problem — training is provided, and this role serves as a launchpad into a growing healthcare career within a mission-driven team.