Patient Registration Specialist

Chicago Behavioral Hospital; Des Plaines (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

100% company-paid life insurance

Vision insurance

Dental insurance

Paid time off

Paid holidays

Cafeteria on site

Discounted meals

Free parking

Employee engagement events

Employee assistance program

Job summary

Chicago Behavioral Hospital in Des Plaines, IL seeks a Patient Registration Specialist to verify insurance benefits, collect patient financial responsibility, and ensure accurate account data across departments.

You will meet with patients and families, determine eligibility, follow up on payment plans, and document benefits and payments in the chart. This role offers a strong benefits package and a supportive team.

Qualifications

• High School diploma or equivalent required.
• Minimum 1 year hospital business office experience.
• Experience interpreting insurance coverage plans, copayments, and deductibles.

Responsibilities

• Meet with patients to confirm insurance benefits and discuss/collect financial responsibility.
• Coordinate and ensure current patient account data is communicated across departments.
• Navigate discharge planning to minimize non-payment risks and finalize financial arrangements.
• Follow up on payment plans to ensure accounts are current with timely payments.
• Document benefits and received payments by notating patient accounts.
• Scan all signed documentation into patient records.

Skills

Insurance plan interpretation

Cash collection

Financial eligibility

Education

High School diploma or equivalent

College degree preferred

Job description

# Patient Registration SpecialistChicago Behavioral Hospital - Des Plaines, IL 60016## OverviewSalary Range$20.00 - $26.00 HourlyPosition TypeFull Time## DescriptionJOIN OUR TEAM AS A PATIENT REGISTRATION SPECIALIST!Monthly Bonus Eligible!Schedule: Monday - Thursday 10a-6:30p + Sunday 9a-5:30p **Your Work Matters***How will you make a difference?*The Patient Registration Specialist plays a pivotal role at CBH, responsible for ensuring accurate financial arrangements and facilitating payment processes for patients.* Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.* Coordinate and ensure the current and accurate patient account data is communicated effectively across departments.* Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.* Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.* Follow up diligently on all payment plans to ensure accounts are current with timely payments.* Document benefits and received payments by notating patient accounts.* Scan all signed documentation into patient accounts.* Perform additional duties as assigned by management.**Your Experience Matters***What we’re looking for:** ***Education & Licensure:*** High School graduate or equivalent required; college degree preferred.* ***Experience:*** Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services preferred. Cash collection experience preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred.**Your Care Matters***What we provide for our team:** 401(k) + matching* Health insurance* **100% company-paid life insurance coverage up to 2x your annual salary*** Vision insurance* Dental insurance* **100% company-paid long term disability insurance*** Paid time off* Paid holidays* Cafeteria on site + **discounted meals*** Employee engagement events* Employee assistance program* Employee recognition program* Free parking**What sets us apart:*** Career & training development opportunities* Dynamic and inclusive work environment* Engaged management team dedicated to your success* A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirationsDisclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Chicago Behavioral Hospital.**Compensation:**This is a full-time role and the expected compensation range for this role is $20.00 - $26.00 an hour. This position is eligible for a monthly bonus. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Registration Specialist!