Patient Registration Specialist

Paycom; Des Plaines (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Vision insurance

Dental insurance

Paid time off

Paid holidays

Long term disability insurance

Employee engagement events

Job summary

Chicago Behavioral Hospital in Des Plaines, IL, seeks a Patient Registration Specialist to verify insurance, discuss financial responsibility, and coordinate data across departments. This full-time role includes benefits and a monthly bonus eligibility.

Responsibilities include discharge planning support, hardship documentation assistance, and diligent follow-up on payment plans to keep accounts current. Join CBH to contribute to compassionate mental health care and patient billing accuracy.

Qualifications

• Prior experience in hospital business office or patient access is preferred.
• Experience interpreting insurance benefits, copays, and deductibles is a plus.
• Strong communication and interpersonal skills required.

Responsibilities

• Meet with patients to confirm insurance benefits and discuss financial responsibility.
• Coordinate and communicate patient data across departments.
• Assist with discharge planning to minimize non-payment risk.
• Gather documentation for financial assistance and hardships as needed.
• Follow up on payment plans to ensure accounts stay current.
• Document benefits and payments in patient accounts and scan documents.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

JOIN OUR TEAM AS A PATIENT REGISTRATION SPECIALIST!Monthly Bonus Eligible!Schedule: Monday - Thursday 10a-6:30p + Sunday 9a-5:30pYour Work Matters How will you make a difference?The Patient Registration Specialist plays a pivotal role at CBH, responsible for ensuring accurate financial arrangements and facilitating payment processes for patients.Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.Coordinate and ensure the current and accurate patient account data is communicated effectively across departments.Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.Follow up diligently on all payment plans to ensure accounts are current with timely payments.Document benefits and received payments by notating patient accounts.Scan all signed documentation into patient accounts.Perform additional duties as assigned by management.Your Experience Matters What we’re looking for:Education & Licensure: High School graduate or equivalent required; college degree preferred.Experience: Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services preferred. Cash collection experience preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred.Your Care Matters What we provide for our team:401(k) + matchingHealth insurance100% company-paid life insurance coverage up to 2x your annual salaryVision insuranceDental insurance100% company-paid long term disability insurancePaid time offPaid holidaysCafeteria on site + discounted mealsEmployee engagement eventsEmployee assistance programEmployee recognition programFree parkingWhat sets us apart:Career & training development opportunitiesDynamic and inclusive work environmentEngaged management team dedicated to your successA guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirationsDisclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Chicago Behavioral Hospital.Compensation:This is a full-time role and the expected compensation range for this role is $20.00 - $26.00 an hour. This position is eligible for a monthly bonus. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Registration Specialist!Get to know us Outstanding Care, Compassionate People, Unparalleled ServiceDiscover a fulfilling career at Chicago Behavioral Hospital (CBH)!Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois! CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.To learn more about CBH, visit us at: https://www.chicagobehavioralhospital.com/TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To Service____________________________________________________________At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.