Patient Registration Spec

The University of Toledo; Toledo (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

The University of Toledo is seeking a Patient Registration Specialist on the Health Science Campus to perform outpatient and inpatient registrations, verify insurance, and manage cash collections while ensuring excellent patient service. The role supports patient flow and accurate data sharing across providers at UTMC.

Education requires a high school diploma; experience in hospital or physician office registration is preferred.

Qualifications

• High school diploma or equivalent required.
• Recent hospital or physician office experience in registration is required.
• Proficient computer skills in Windows, Word, Excel, Outlook.

Responsibilities

• Register patients for outpatient and inpatient services and verify insurance.
• Handle cash collections and ensure accurate billing information.
• Maintain courteous customer service and optimize patient flow.

Skills

Customer service

Communication

Data analysis

Typing/Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Title: Patient Registration Spec

Department Org: Registration - 108820

Employee Classification: B2 - Classif'd Part Time AFSCMEHSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift: 1

Start Time: 7AM End Time: 7PM

Posted Salary:

Float: Yes

Rotate: Yes

On Call: Yes

Travel: Yes

Weekend/Holiday: Yes

Job Description:

The Patient Registration Specialist performs all outpatient andinpatient registrations functions, insurance verification, cashcollections for the University of Toledo Medical Center whileproviding excellent customer satisfaction. Strive to sustaincourteous and caring impression for patients and visitors.Communicates effectively to maximize patient flow and provideexcellence in customer relations. Ensure that financial policiesand requirements are met while providing caring access at theUniversity of Toledo medical Center.

Performs complete and accurate registration and admission functionsfor the purpose of maximize reimbursement, and provide timely andaccurate patient information to all other providers and users ofpatient data.

The Patient Registration Specialist is highly skilled and works ata fully cross-functional level.

Minimum Qualifications:

Education/experience/licensing:

• 1. High School diploma or equivalent required.
• 2. Recent experience (within 2 years) in hospital or physicianoffice performing as a primary duty, one of the following isrequired: Registration Specialist. Check-in/out Clerk-who enters patient demographic/insuranceinformation in system (testing may be given).

Communication and other skills:

• 3. Must have working knowledge to operate a computer in awindow-based environment utilizing various software programssuchas Microsoft Word, Excel, Outlook to produce and manage essentialreports and correspondence. Must be able to utilize computerkeyboard proficiently.
• 4. Ability to work with minimum supervision, Ability to applyunderstanding to carry out instructions furnished in written, oral,or diagram form.
• 5. Ability to develop and maintain professional service orientedworking relationships with patients, families, physicians, nurses,co-workers, supervisors and others. Ability to provide excellencecustomer satisfaction when presenting information and respond toquestions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment whilemaintaining excellence in customer service.
• 6. Must be able to analyze data, calculate figures and amounts suchas discounts, interest, percentages, add, subtract, multiply, anddivide in all units of measure, using whole numbers, commonfractions, and decimals. Applicants may be tested.

Physical Requirements:

• 1) Visual acuity of 20/20 or corrected to 20/20 including colorvision when applicable;
• 2) ability to hear with or without aides);
• 3) ability to orally communicate;
• 4) good manual dexterity;
• 5) ability to push, pull, roll, and transfer/lift 50 poundsoccasionally; 6) ability to stand, walk frequently;
• 7) ability to bend, reach, stoop, kneel frequently;
• 8) ability to perform CPR (if required for position).

Occasional carrying of items weighing up to 30 poundsrequired.

Conditions of Employment:

To promote the highest levels of health and well-being, theUniversity of Toledo campuses are tobacco-free. Pre-employmenthealth screening requirements for the University of Toledo HealthScience Campus Medical Center will include drug and other requiredhealth screenings for the position.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. TheUniversity of Toledo does not discriminate in employment,educational programs, or activities on the basis of race, color,religion, sex, age, ancestry, national origin, sexual orientation,gender identity and expression, military or veteran status,disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the bestand brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation toindividuals with disabilities. If you require accommodation tocomplete this application, or for testing or interviewing, pleasecontact HR Compliance at [e-mail] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m.

Computer access is available at most public libraries and at theOffice of Human Resources located in the Center for AdministrativeSupport on the UToledo Main Campus.