Patient Registration Spec

The Chronicle Of Higher Education, Inc.; Ottawa Hills (OH); On-site; USD 19,434 - 27,679; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Patient Registration Specialist to manage outpatient and inpatient registrations at the University of Toledo Medical Center. Responsibilities include verifying insurance and ensuring customer satisfaction. Ideal candidates should possess a high school diploma, recent experience in a healthcare setting, and proficiency in Microsoft Office applications. This full-time position requires working under minimum supervision and maintaining professional relationships while providing excellent access to patients.

Qualifications

• High School diploma or equivalent required.
• Recent experience in a hospital or physician office as Registration Specialist or Check-in/Out Clerk.
• Proficiency in operating a computer in a Windows-based environment.

Responsibilities

• Perform outpatient and inpatient registration functions.
• Verify insurance information and manage cash collections.
• Support administrative and clinical processes.

Skills

Customer satisfaction

Data entry

Analytical skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Title: Patient Registration Spec

Department Org: Registration - 108820

Employee Classification: B1 - Classif'd Full Time AFSCMEHSC

Bargaining Unit: AFSCME HSC

Primary Location: HSC H

Shift: 1

Start Time: 7AM End Time: 7PM

Posted Salary: $17.10

Float: True

Rotate: True

On Call: True

Travel: True

Weekend/Holiday: True

Job Description

The Patient Registration Specialist performs all outpatient and inpatient registration functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. The role sustains a courteous and caring impression for patients and visitors, communicates effectively to maximize patient flow and provide excellence in customer relations, and ensures that financial policies and requirements are met while providing caring access at the University of Toledo Medical Center.

Responsibilities include performing complete and accurate registration and admission functions to maximize reimbursement and provide timely and accurate patient information to all other providers and users of patient data. The specialist works at a fully cross‑functional level, supporting a variety of administrative and clinical processes.

Minimum Qualifications

1. High School diploma or equivalent required.
2. Recent experience (within two years) in a hospital or physician office performing a primary duty as a Registration Specialist or Check‑in/Out Clerk, including entering patient demographic/insurance information into a computer system.
3. Proficiency in operating a computer in a Windows‑based environment and using Microsoft Word, Excel, and Outlook to produce and manage essential reports and correspondence.
4. Ability to work with minimum supervision and apply understanding to carry out instructions furnished in written, oral, or diagram form.
5. Ability to develop and maintain professional, service‑oriented working relationships with patients, families, physicians, nurses, co‑workers, supervisors, and others.
6. Analytical skills: calculate data and amounts such as discounts, interest, and percentages, using whole numbers, common fractions, and decimals. Applicants may be tested.

Physical Requirements

1. Visual acuity of 20/20 or corrected to 20/20, including color vision where applicable.
2. Ability to hear with or without aides.
3. Oral communication ability.
4. Good manual dexterity.
5. Ability to push, pull, roll, and transfer or lift up to 50 pounds occasionally.
6. Ability to stand and walk frequently.
7. Ability to bend, reach, stoop, and kneel frequently.
8. CPR certification required if applicable to the position.
9. Occasional carrying of items weighing up to 30 pounds.

Conditions of Employment

To promote the highest levels of health and well‑being, the University of Toledo campuses are tobacco‑free. The University of Toledo Health Science Campus Medical Center will require drug and other pre‑employment health screenings for the position.

Equal Employment Opportunity Statement

The University of Toledo is an equal‑opportunity employer. The University does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application or for testing or interviewing, please contact HR Compliance at [e-mail] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.