Patient Registration Rep - Evening Shift

Trinityhealth; Wilmington (DE); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible schedules

Free onsite parking

Referral rewards program

Job summary

Trinity Health's Saint Francis Hospital in Wilmington, DE, seeks a Patient Access Rep to serve as the first point of contact for patients, handling outpatient and inpatient registration with a focus on accuracy and friendly service.

This part-time, evening-shift role includes weekend/holiday rotations, EPIC EMR work, insurance verification, and up-front collections, offering exposure to the patient access career path and a supportive team.

Qualifications

• High School diploma required.
• At least 1 year of experience in hospital admissions, business office or physician's office.
• Knowledge of EPIC EMR.
• Knowledge of insurance verification preferred.
• Strong verbal and written communication skills.
• Medical Terminology required.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Performs outpatient and inpatient registration functions.
• Provides general information to hospital users, patients and families.
• Ensures that patients meet financial requirements.
• Provides excellent patient-focused customer service.
• Communicates effectively to service delivery areas to maximize patient flow and customer service.

Skills

Strong verbal and written沟通 skills

Medical Terminology

Customer service

Knowledge of EPIC EMR

Education

High School diploma

HFMA CRCR

NAHAM CHAA

Tools

EPIC EMR

Job description

Employment Type:

Part time Shift:

Evening Shift

Description:

Job Title: Patient Registration Rep

Employment Type: Part Time

Shift: 8hrs/wk, Evening shift. Weekend and Holiday rotations. Per department needs.

Location: Saint Francis Hospital - Wilmington, DE

Position Purpose

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service.

The PAR I employee is certified in all functional areas for PAR I which include:

Up-Front Collections

Emergency Department

Registration Outpatient Registration

OP Surgery & Special Procedures

Registration

Express Check-In Desk

Insurance Verification

Minimum Qualifications

• High School graduate degree required
• At least 1 year of experience working in hospital admissions, business office and/or physician's office required
• Knowledge of EPIC EMR
• Knowledge of insurance verification highly preferred
• Must have strong verbal and written communication skills
• Medical Terminology required
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Position Highlights and Benefits

• Work/Life balance with flexible schedules.
• Free onsite parking.
• Referral Rewards Program

Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all who require expert medical care regardless of religion, race, color, creed or economic status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.