Patient Registration Rep - Evening Shift

St. Mary Medical Center, Langhorne, PA; Wilmington (DE); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

403B

Job summary

Saint Francis Hospital in Wilmington, DE seeks an entry-level Patient Access/Registration Representative. You will perform outpatient and inpatient registrations, gather information, and ensure patients meet financial requirements while delivering excellent patient-focused service.

Responsibilities include front-end collections, insurance verification, and effective communication with care teams. A supportive team environment offers comprehensive benefits and opportunities for growth.

Qualifications

• High School graduate required.
• At least 1 year of hospital admissions or related experience.
• Knowledge of EPIC EMR system.
• Knowledge of insurance verification preferred.
• Excellent verbal and written communication skills.
• Medical Terminology required.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Register patients for outpatient and inpatient services.
• Provide information to patients and families and verify financial requirements.
• Coordinate with service areas to maximize patient flow and service quality.

Skills

EPIC EMR

Insurance verification

Verbal and written communication

Medical terminology

Education

High School diploma

1 year hospital admissions/office experience

HFMA CRCR or NAHAM CHAA within 1 year

Tools

EPIC EMR

Job description

Job Title: Patient Registration Rep

Employment Type: Full time

Shift: 40hrs/wk, Evening shift 4pm-12:30am. Weekend and holiday rotations.

Location: Saint Francis Hospital - Wilmington, DE

Position Purpose

The Patient Access Rep is the entry level position of the Patient Access career path. The PAR performs outpatient and inpatient registration functions; Provides general information to hospital users, patients and families; Ensures that patients meet financial requirement; Provides excellent patient focused customer service; Communicates effectively to service delivery areas to maximize patient flow and customer service.

The PAR I employee is certified in all functional areas for PAR I which include:

• Up-Front Collections
• Emergency Department
• Registration Outpatient Registration
• OP Surgery & Special Procedures
• Registration
• Express Check-In Desk
• Insurance Verification

Minimum Qualifications

• High School graduate degree required
• At least 1 year of experience working in hospital admissions, business office and/or physician's office required
• Knowledge of EPIC EMR
• Knowledge of insurance verification highly preferred
• Must have strong verbal and written communication skills
• Medical Terminology required
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire

Position Highlights and Benefits

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, educationassistanceand voluntary benefits (pet insurance, accident insurance, hospitalindemnityand others) available fromthefirstday of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
• Referral Rewards Program

For more than 90 years, Saint Francis Hospital has served the Wilmington community and Northern New Castle County by providing compassionate health care of the highest quality. Founded by the Sisters of Saint Francis of Philadelphia in 1924, Saint Francis heeds a particular call to serve those in need. Our ministry is to serve all whorequireexpert medical care regardless of religion, race, color,creedor economic status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.