Patient Registration Rep

Dignity Health; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Registration Representative to join their team. This entry-level role offers the opportunity to make a meaningful impact by ensuring patients have a positive experience during the registration process. Responsibilities include collecting accurate patient data, verifying insurance eligibility, and assisting with financial counseling. With a focus on customer service and attention to detail, this position is ideal for those looking to start their career in the healthcare sector. Join a compassionate team committed to delivering high-quality care in a supportive environment.

Qualifications

• 1+ years experience in Patient Registration or related roles.
• Thorough understanding of insurance policies and medical terminology.

Responsibilities

• Ensure a positive patient experience during registration.
• Collect and verify patient demographic and insurance information.

Skills

Customer Service Skills

Medical Terminology

Basic Mathematics

Computer Skills

Education

Experience in Patient Registration

Relevant Education/Training

Job description

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Responsibilities

• Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Primary duties include:
• Collecting accurate and thorough patient demographic data
• Obtaining insurance information and verifying eligibility and benefits
• Determining and collecting patient financial liability
• Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

Qualifications

• At least 1 year of experience in a hospital Patient Registration department, physician office, healthcare insurance company, revenue cycle vendor, or related roles.
• Applicable education and/or training can substitute for experience.
• Thorough understanding of insurance policies and procedures.
• Working knowledge of medical terminology.
• Ability to perform basic mathematics for payment calculation.
• Experience requesting and processing financial payments.
• Intermediate to advanced computer skills.
• Knowledge of charity care programs and government/non-government assistance programs is preferred.

Overview

Founded in 1887, Dignity Health - California Hospital Medical Center is a 392-bed acute care nonprofit hospital located in downtown Los Angeles. It offers comprehensive services including a Level II trauma center, obstetrics and pediatric services, and cardiac and surgical care. For more information, visit California Hospital Medical Center.

Pay Range

$24.09 - $30.26 per hour

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care