Patient Registration Professional

Community Health Systems of Wisconsin; Beloit (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401K plan

PTO

Employee events

Job summary

Community Health Systems, Inc. (CHS) seeks a Patient Registration Professional to greet, register, and assist patients and visitors while collecting demographic and insurance information and handling scheduling and payments.

The role emphasizes accurate data entry, courteous service, and adherence to HIPAA. It offers a community-focused environment with opportunities to contribute to essential administrative functions within CHS.

Qualifications

• High School Diploma or GED required.
• Associate degree or specialized training in medical administration preferred.
• 1–3 years of clerical or reception experience in a healthcare setting preferred.
• Ability to manage stressful situations, maintain composure, and adhere to HIPAA confidentiality.

Responsibilities

• Greet and register patients and visitors promptly and courteously.
• Answer and direct phone calls.
• Register patients and verify/update demographic and insurance information.
• Schedule appointments and maintain calendars.
• Collect patient payments and explain financial policies.
• Provide excellent customer service with accurate patient data (target 97%).
• De-escalate concerns and provide patient support.
• Maintain a clean and organized work area.
• Participate in safety programs and meetings.
• Perform general office duties, including document creation and correspondence.

Skills

Customer service

HIPAA compliance

Phone etiquette

Education

High School Diploma or GED

Associate Degree or medical administration training

Job description

Location: Beloit, WI

Job Id:330

# of Openings:1

Are you looking for a career opportunity that gives back to your community?

Look no further than Community Health Systems, Inc. (CHS)!

Why choose CHS?

• Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)
• Generous PTO Plan
• Fun Employee Events!

Job Summary

The Patient Registration Professional greets and registers patients and visitors, collects financial and demographic information, processes payments, and manages scheduling. They answer calls, assist with inquiries, and provide basic administrative support.

Essential Job Functions

• Greet and assist patients and visitors promptly and courteously.
• Answer and direct phone calls.
• Register patients and verify/update demographic and insurance information.
• Schedule appointments and maintain calendars.
• Collect patient payments and explain financial policies.
• Provide excellent customer service, maintaining a 97% accuracy rating for patient data.
• De-escalate customer concerns and provide support.
• Maintain a clean and organized work area.
• Participate in safety programs and other required meetings.
• Perform general office duties, including document creation and correspondence.

Qualifications

• High School Diploma or GED required.
• Associate Degree or specialized training in medical administration preferred.
• 1-3 years of clerical or reception experience in a healthcare setting preferred.
• Ability to manage stressful situations, maintain composure, and adhere to confidentiality standards (HIPAA).

This position offers an opportunity to contribute to a positive, patient-centered environment while supporting essential administrative functions.

For information on CHS including more information on employee benefits and our company culture, visit our website at www.chsofwi.org

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

CHS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.