Patient Registration Professional

Community Health Systems, Inc.; Beloit (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Great benefits

PTO plan

Work-life balance

Employee events

Job summary

Community Health Systems, Inc. seeks a Patient Registration Professional to greet and register patients, collect demographics and payments, and manage scheduling. You will answer calls, assist inquiries, and provide essential administrative support in a patient-focused environment.

Responsibilities include verifying insurance data, scheduling, and maintaining accuracy in patient records while delivering excellent service with a courteous approach. Strong HIPAA compliance is required.

Qualifications

• High School Diploma or GED required.
• Associate degree or specialized training in medical administration preferred.
• 1–3 years of clerical or reception experience in a healthcare setting preferred.
• Bilingual preferred.
• Ability to manage stressful situations and maintain confidentiality (HIPAA).

Responsibilities

• Greet and assist patients and visitors promptly and courteously.
• Answer and direct phone calls.
• Register patients and verify/update demographic and insurance information.
• Schedule appointments and maintain calendars.
• Collect patient payments and explain financial policies.
• Provide excellent customer service with a high data accuracy standard.
• De-escalate concerns and provide support.
• Maintain a clean and organized work area.
• Participate in safety programs and meetings.
• Perform general office duties including document creation and correspondence.

Skills

Customer service

Communication

HIPAA confidentiality

Education

High School Diploma or GED

Associate degree or medical administration training

Job description

Are you looking for a career opportunity that gives back to your community?

Look no further than Community Health Systems, Inc. (CHS)!

Why choose CHS?

• Great Benefits (Medical/Dental/Vision/401K Plan/Life Insurance Offerings)
• Generous PTO Plan
• Excellent Work-Life Balance
• Fun Employee Events!

Job Summary

The Patient Registration Professional greets and registers patients and visitors, collects financial and demographic information, processes payments, and manages scheduling. They answer calls, assist with inquiries, and provide basic administrative support.

Essential Job Functions

• Greet and assist patients and visitors promptly and courteously.
• Answer and direct phone calls.
• Register patients and verify/update demographic and insurance information.
• Schedule appointments and maintain calendars.
• Collect patient payments and explain financial policies.
• Provide excellent customer service, maintaining a 97% accuracy rating for patient data.
• De-escalate customer concerns and provide support.
• Maintain a clean and organized work area.
• Participate in safety programs and other required meetings.
• Perform general office duties, including document creation and correspondence.

Qualifications

• High School Diploma or GED required.
• Associate Degree or specialized training in medical administration preferred.
• 1-3 years of clerical or reception experience in a healthcare setting preferred.
• Bilingual preferred.
• Ability to manage stressful situations, maintain composure, and adhere to confidentiality standards (HIPAA).

This position offers an opportunity to contribute to a positive, patient-centered environment while supporting essential administrative functions.

For information on CHS including more information on employee benefits and our company culture, visit our website at www.chsofwi.org

DISCLAIMER

: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

CHS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.