Patient Registration Pro - Full-Time Day Shift

Henry Ford Health; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Patient Registration Representative to be the first point of contact for patients, handling registration, insurance eligibility verification, and cash collections while advocating for patient needs. The role supports an efficient, welcoming experience in the hospital setting.

The position requires strong computer skills and a commitment to excellent customer service, with responsibilities including updating records and answering patient inquiries.

Qualifications

• High school diploma or GED required.
• Strong computer skills and proficiency with Microsoft Office.
• Ability to meet or exceed customer service standards.

Responsibilities

• Register patients at check-in and preregister as needed.
• Verify insurance eligibility and manage cash collections.
• Update patient registration and insurance information accurately.
• Respond to inquiries from patients and callers, advocating on their behalf.
• Provide efficient and effective customer service and build patient loyalty.

Skills

Customer service

Microsoft Office

Education

High school diploma

Tools

EPIC

Job description

Henry Ford Health in Detroit is seeking a Patient Registration Representative to be the first point of contact for patients, handling registration, insurance eligibility verification, and cash collections while advocating for patient needs. The role supports an efficient, welcoming experience in the hospital setting.

The position requires strong computer skills and a commitment to excellent customer service, with responsibilities including updating records and answering patient inquiries.