Patient Registration (PRN) - Wellness for Life Mobile Health

Texas Health Resources; Texas; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Discount Programs

Growth opportunities

Job summary

Texas Health Resources, Inc. is seeking a PRN Patient Registration professional for the Wellness for Life Mobile Health program in Fort Worth.

You will welcome patients, register them for Mobile Health visits, collect demographics and insurance info, and verify coverage while upholding confidentiality and HIPAA standards. Prior customer service experience and a high school diploma are required; CPI, CHAA, and BCLS training within 90 days, plus a valid driver’s license on hire.

Qualifications

• High School Diploma or equivalent (required).
• 1 year of customer service experience (required).
• CHAA – Certified Healthcare Access Associate (Upon Hire Preferred).
• CPI – Crisis Prevention Intervention Training (required within 90 days).
• BCLS – Basic Cardiac Life Support (required within 90 days).
• DL – Driver's License Upon Hire (required).

Responsibilities

• Welcome patients and visitors in person and over the phone with professional, compassionate communication.
• Accurately identify and register patients for Mobile Health visits in the EHR.
• Collect and verify demographic, medical, and insurance information and obtain required consents.
• Verify insurance coverage and communicate coverage details to patients.
• Provide exceptional customer service and address patient needs during registration.
• Maintain patient confidentiality per HIPAA and privacy standards.
• Participate in quality improvement, meetings, and professional development.
• Demonstrate reliability and adapt to schedule changes.

Skills

Customer service experience

Education

High School Diploma or equivalent

CHAA – Certified Healthcare Access Associate

CPI – Crisis Prevention Intervention Training

BCLS – Basic Cardiac Life Support

DL – Drivers License

Job description

Patient Registration (PRN) - Wellness for Life Mobile Health

Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Fort Worth Klabzuba Tower, 1300 West Terrell Avenue, Fort Worth, TX 76104

Work hours: PRN (As needed), Monday through Friday; 8:30am to 5:00pm. Up to 30 hours per week, occasional evening hours may be required.

Department Highlights

• Facilitate access to health services for underserved community members
• Role is connected to system changes to address social determinants of health
• Empowered to be a servant leader in Community Health

Here’s What You Need

• High School Diploma or equivalent (required)
• 1 year of customer service experience (required)
• CHAA – Certified Healthcare Access Associate (Upon Hire Preferred)
• CPI – Crisis Prevention Intervention Training (required within 90 days)
• BCLS – Basic Cardiac Life Support (required within 90 days)
• DL – Drivers License Upon Hire (required)

Here’s What You Will Do

• Welcome patients and visitors in person and over the phone using professional, compassionate communication that includes greeting, introduction, clear explanation of processes, expected timeframes, and gratitude.
• Accurately identify and register patients for Mobile Health visits, ensuring complete and compliant documentation within the Electronic Health Record (EHR).
• Collect and verify demographic, medical, and insurance information, ensuring all required forms and consents are obtained and uploaded appropriately.
• Verify insurance coverage and eligibility, obtain necessary authorizations, and communicate coverage details or out-of-network implications to patients.
• Provide exceptional customer service by proactively addressing patient needs, concerns, and questions throughout the registration process.
• Maintain patient confidentiality and adhere to HIPAA and departmental privacy standards at all times.
• Participate in quality improvement initiatives, staff meetings, and ongoing professional development opportunities.
• Demonstrate consistent reliability, punctuality, and readiness to adapt to site and schedule changes.

Additional perks of being a Texas Health Patient Registration Employee

• Benefits include 401k, Employee Assistance Program (EAP), Discount Programs, as well as other benefits.
• Delivery of high-quality patient care
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].