Mobile Health Driver/Patient Access Representative

Texas Health Resources; Texas; In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k

PTO

Medical insurance

Dental insurance

Paid parental leave

Flexible spending account

Tuition reimbursement

Student loan repayment program

Growth opportunities

Descrizione del lavoro

Texas Health in Dallas is hiring a Mobile Health Driver/Patient Access Representative. This full-time role supports underserved communities, delivering mobile health units, registering patients, and coordinating with clinical staff to ensure smooth patient flow.

Required: high school diploma, 1 year admissions/customer service, driver’s license; CDL and DOT medical certificate within 90 days; BCLS prior to patient care. Spanish bilingual preferred.

Competenze

• High school diploma or equivalent required.
• 1 year admissions/customer service or medical/clinical office experience preferred.
• Bilingual in Spanish preferred.
• Driver’s license required upon hire; CDL required within 90 days.
• DOT CDL Medical Certificate required within 90 days.
• BCLS required prior to providing independent patient care and maintained quarterly.

Mansioni

• Operate Texas Health Resources (THR) commercial vehicles per safety policies.
• Deliver mobile units to designated sites on schedule.
• Drive the mobile health unit and maintain safe routes and punctual service.
• Conduct pre- and post-trip inspections using a written checklist.
• Keep the mobile health unit clean and regulate climate and lighting for patient comfort.
• Assist with loading/unloading of equipment and supplies for clinics.
• Follow Texas Health Fleet SOPs and maintain required licenses/certifications.
• Greet patients and visitors using AIDET principles and register them in the EHR.
• Verify insurance coverage and collect accurate patient information.
• Enter data into the EHR accurately, ensuring confidentiality.
• Collaborate with healthcare staff to ensure smooth patient transitions between services.
• Adhere to privacy regulations and department SOPs.

Conoscenze

Customer service

Spanish language

AIDET communication

Formazione

High School Diploma or equivalent

CDL – Commercial Driver’s License

DOT Medical Certificate

BCLS Certification

Strumenti

EHR system

Descrizione del lavoro

Mobile Health Driver/Patient Access Representative Bring your passion to Texas Health so we are Better + Together

Work location:

Based out of Texas Health Dallas

Work hours:

Full-time, Monday – Saturday; 6:00am - 6:00pm; (4)10-hour shifts per week. This is a grant funded position and subject to the award and continuation of the contract

Department Highlights:

• Facilitate access to health services for underserved community members
• Role is connected to system changes to address social determinants of health
• Empowered to be a servant leader in Community Health

Here’s What You Need:

• High School Diploma or equivalent (required)
• 1 Year Admissions/registrar, customer service, or medical/clinical office experience Preferred
• Bilingual in Spanish (preferred)
• Driver’s License required upon hire
• CDL – Commercial Driver’s License (required within 90 days)
• DOTMD - DOT CDL Medical Certificate (required within 90 days)
• BCLS – Basic Cardiac Life Support prior to providing independent patient care and maintained quarterly (required)

Here’s What You Will Do:

• Operate THR commercial vehicles in accordance with safety policy and procedures.
• Execute the timely delivery of mobile units to designated sites.
• Operate the mobile health unit on schedule and on the designated routes, complying with all traffic regulations to ensure that passengers have a safe and smooth ride. Determines and follows safe and efficient routes.
• Using a written checklist, conduct pre- and post-trip inspections of the mobile health unit's.
• Keep the inside of the mobile health unit clean; removing trash after each trip and regulates heating/cooling and lighting for patient and passenger comfort.
• Assist with the loading and unloading of equipment and supplies daily before and after mobile health unit clinics..
• Responsible for following Texas Health Resource's Fleet Standard Operating Procedures.
• Maintain current Commercial Driver's license, DOT Medical Certification, and other relevant certifications.
• Welcome patients and visitors both in person and over the phone using AIDET principles (Acknowledge, Introduce, Explain, Duration, Thank You).
• Cultivate a welcoming and professional atmosphere throughout the registration process.
• Emphasize the importance of satisfying patient/customer needs through friendly and attentive interactions, proactively maintaining communication for a secure and pleasant experience.
• Accurately identify patients and register Mobile Health visits, while upholding regulatory and functional knowledge necessary for patient registration in the Electronic Health Record (EHR) system.
• Collect and complete precise patient information, encompassing personal details, medical history, and insurance data.
• Explain and obtain consent for all registration forms.
• Verify patient insurance coverage and eligibility, ensuring the acquisition of necessary documentation.
• Enter patient data meticulously into the Electronic Health Record (EHR) system, preserving data integrity and confidentiality.
• Collaborate closely with healthcare professionals and support staff to ensure seamless transitions between registration and other medical services.
• Adhere strictly to privacy regulations and maintain the utmost confidentiality when handling sensitive patient information.
• Be responsible for adhering to Department Standard Operating Procedures.

Additional perks of being a Texas Health Mobile Health Driver/Patient Access Representative

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [e-mail].

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