Patient Registration

Fairview Health Services; BLOOMINGTON (MN); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Tuition reimbursement

Paid time off

Job summary

Fairview Health Services seeks a patient access specialist to greet patients, verify insurance and demographics, and schedule visits. You will verify coverage, determine eligibility, and document co-pays or self-pay policies in patient accounts.

You will monitor balances, respond to questions, and assist with care coordination in a fast-paced clinic setting. The role requires a high school diploma and medical terminology knowledge or equivalent experience, with a focus on accuracy, compliance,

Qualifications

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.
• Strong accuracy and attention to detail in registration and insurance verification.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to guidelines.
• Verifies insurance coverage, eligibility, contract group number, dates and coverage.
• Informs patients of co-pays or self-pay policy and documents in patient accounts.
• Monitors patient balances and informs patients of outstanding balances for payment arrangements.
• Responds to patient questions and concerns per established procedures.
• Complies with laws, regulations, policies and standards.
• Participates in improvements and may assist with incoming calls.
• Schedules appointments with specified clinicians per guidelines and availability.

Skills

Insurance verification

Patient registration

Scheduling

Customer service

Attention to detail

Education

High School diploma

Medical terminology course

Tools

EMR systems

Job description

Job Overview

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient's needs, and availability of clinician.

Preferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status