Patient Registration

Fairview Health Services; Town of River Falls (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid time off

Tuition reimbursement

Job summary

Fairview Health Services is seeking a front desk professional to greet patients, verify insurance, and register demographics with precision. You will schedule appointments and communicate coverage details to patients while maintaining patient accounts.

The role emphasizes accuracy, knowledge of medical terminology, and adherence to clinic policies. Evening or weekend shifts may be required to support patient care and workflow.

Qualifications

• High School graduate or equivalent.
• Completion of medical terminology course or equivalent experience and education.

Responsibilities

• Register and verify insurance and demographic information per guidelines.
• Verify insurance coverage, eligibility, contract group number, effective dates and coverage.
• Inform patients of co-pays or self-pay policy and document in patient account.
• Monitor patient balances and arrange financial plans.
• Research patient questions per guidelines and procedures.

Skills

Insurance verification

Patient registration

Scheduling

Customer service

Education

High School diploma or equivalent

Tools

EHR software

Medical billing software

Job description

Job Overview

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient's needs, and availability of clinician.

Preferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status