Patient Registration

Fairview Health Services; Minneapolis (MN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Life insurance

Short-term and long-term disability insurance

Tuition reimbursement

Retirement plans

Early access to earned wages

Job summary

A health services provider in Minneapolis is looking for a Patient Service Representative to greet and register patients, verify insurance, and schedule appointments. The role requires strong communication skills and familiarity with medical terminology. Ideal candidates will have a high school diploma and demonstrate efficiency in managing patient accounts. The company offers a comprehensive benefits package including medical, dental, and retirement plans, fostering a supportive workplace environment.

Qualifications

• High School diploma or equivalent is required.
• Experience in medical terminology is preferred.

Responsibilities

• Greets and welcomes patients into the clinic.
• Registers and verifies patient information accurately.
• Schedules appointments according to patient needs and clinician availability.
• Maintains compliance with laws, regulations, policies, and procedures.
• Support front desk by answering questions and facilitating patient care.

Skills

Patient service

Verbal communication

Education

High School graduate or equivalent

Completion of medical terminology course or equivalent experience

Job description

Job Overview

Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.

Responsibilities

• Registers and verifies insurance and demographic information with the patient according to established guidelines.
• Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
• Informs patients of insurance coverage copays or self-pay policy and documents in patient account for front desk staff.
• Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
• Researches and facilitates patients questions and concerns according to established guidelines and procedures.
• Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
• Actively participates in creating and implementing improvements.
• May occasionally answer incoming calls from patients or internal team members to assist in patient care.
• Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician.

Preferred Qualifications

• High School graduate or equivalent
• Completion of medical terminology course or equivalent experience and education

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status