Patient Registration & Insurance Verification Specialist

Bakersfield Memorial Hospital; United States; On-site; USD 25,000 - 36,000; Full time

Job summary

Dignity Health - Memorial Hospital in Bakersfield, CA seeks a Patient Registration Representative to deliver a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies to families.

You will ensure accurate data entry into the ADT system, review accounts for completeness, and follow CMS and EMTALA registration steps across ED, Main Admitting, Maternity, and other units to support timely reimbursement.

Qualifications

• Maintains up-to-date knowledge of registration requirements for all areas.
• Performs accurate demographic data entry into the ADT system.
• Verifies insurance benefits and determines financial liability at registration.
• Explains hospital policies and patient rights to families.

Responsibilities

• Identify patients and collect accurate demographics at registration.
• Verify insurance, determine/collect financial responsibility, explain policies.
• Enter data accurately into the ADT system and ensure no duplicate MRNs.
• Follow CMS billing requirements and EMTALA-compliant registration steps.
• Review accounts for accuracy and obtain necessary signatures.

Job description

Dignity Health - Memorial Hospital in Bakersfield, CA seeks a Patient Registration Representative to deliver a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies to families.

You will ensure accurate data entry into the ADT system, review accounts for completeness, and follow CMS and EMTALA registration steps across ED, Main Admitting, Maternity, and other units to support timely reimbursement.