Patient Registration & Financial Counseling Specialist

Foundation Health Partners; Fairbanks (AK); On-site; USD 25,000 - 39,000; Full time

Job summary

Foundation Health Partners is seeking a patient financial services coordinator at Fairbanks Memorial Hospital. You will greet patients, register them, verify insurance, and collect appropriate deposits while explaining financial policies and available resources.

You will collaborate with the billing team and payors to maximize reimbursement and resolve issues, ensuring accurate documentation and a positive patient experience.

Qualifications

• Excellent customer service skills and the ability to manage multiple tasks in a busy medical office.
• Strong interpersonal, oral, and written communication skills for diverse audiences.
• Ability to interact face-to-face with patients and staff in a professional manner.
• Experience with financial counseling and insurance verification is a plus.

Responsibilities

• Greet patients and families and perform patient registration.
• Obtain insurance information and collect deposits and copayments as needed.
• Provide financial counseling and explain payment options and resources.
• Coordinate with billing and payors to optimize account receivables and smooth workflow.
• Document information accurately in the patient records system.

Skills

Customer service

Multitasking

Oral communication

Written communication

Interpersonal skills

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Foundation Health Partners is seeking a patient financial services coordinator at Fairbanks Memorial Hospital. You will greet patients, register them, verify insurance, and collect appropriate deposits while explaining financial policies and available resources.

You will collaborate with the billing team and payors to maximize reimbursement and resolve issues, ensuring accurate documentation and a positive patient experience.