Patient Registration Coordinator (PRN, Evenings)

Merit Health Central; Bradie (MS); Vor Ort; USD 28.000 - 42.000; Teilzeit

Zusammenfassung

Merit Health Central is seeking a Registrar to support patient care by accurately capturing demographics and insurance information. The role handles in-person and phone interactions, schedules procedures, secures authorizations, and ensures complete patient records with excellent customer service.

The position emphasizes accurate data collection, coordination with physicians and departments, and friendly, professional communication.

Qualifikationen

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred.

Aufgaben

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients with accurate demographic information.
• Verifies insurance eligibility using designated applications and secures necessary authorizations.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and resolves related questions.
• Documents if the patient cannot sign consent forms and notes nursing sign-off when necessary.
• Places armbands for patient identification before discharge.
• Answers and returns phone calls professionally and promptly.
• Performs other duties as assigned and maintains regular attendance.
• Complies with all policies and standards.

Kenntnisse

Interpersonal skills

Attention to detail

Insurance verification

EHR familiarity

Medical terminology

Ausbildung

Post secondary education or training in medical office administration or healthcare administration

Jobbeschreibung

Merit Health Central is seeking a Registrar to support patient care by accurately capturing demographics and insurance information. The role handles in-person and phone interactions, schedules procedures, secures authorizations, and ensures complete patient records with excellent customer service.

The position emphasizes accurate data collection, coordination with physicians and departments, and friendly, professional communication.