Patient Registration Coordinator - Healthcare Front Desk

DHR Health; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to perform general registration tasks including appointment scheduling and collecting co-pays. The role requires handling patient demographics, insurance details and authorizations with strong customer service in a fast-paced hospital setting.

Experience in customer service and proficiency with Microsoft Office are preferred; bilingual English/Spanish abilities are strongly preferred to assist diverse patients.

Qualifications

• Minimum one year of related customer service experience.
• Strong written and verbal communication skills.
• Ability to interpret and explain insurance and billing information.

Responsibilities

• Register patients and schedule appointments accurately.
• Collect co-pays, co-insurance and deductibles as required.
• Obtain demographic, insurance and eligibility information.
• Communicate with physicians and patients to obtain orders and information.
• Verify and document patient financial responsibilities and benefits.

Skills

Customer service

Bilingual (Spanish/English)

Computer literacy

Education

High School Diploma/GED

CPI training

ANE training

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to perform general registration tasks including appointment scheduling and collecting co-pays. The role requires handling patient demographics, insurance details and authorizations with strong customer service in a fast-paced hospital setting.

Experience in customer service and proficiency with Microsoft Office are preferred; bilingual English/Spanish abilities are strongly preferred to assist diverse patients.