Patient Access & Registration Specialist

DHR Health; Edinburg (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to support admissions and registration activities. The role includes scheduling, collecting co-pays and insurance details, and ensuring accuracy in patient demographics and benefits information.

Ideal candidates will have a High School diploma, strong communication skills, and proficiency with computers. Spanish-English communication is strongly preferred; CPI/ANE training is required within 30 days of hire.

Qualifications

• One year of related customer service experience.
• Knowledge of medical terminology and ability to communicate in both Spanish and English is preferred.
• CPI training within 30 days of hire/transfer date; ANE competency training."

Responsibilities

• Interviews patient or responsible party to obtain demographic information for registration.
• Collects and verifies insurance information and patient financial information.
• Obtains pre-certifications/pre-authorizations from insurance companies where required.
• Performs appointment scheduling and registers patients for services.
• Ensures referrals and pre-authorizations meet requirements and HIPAA compliance.

Skills

Customer service

Bilingual (English/Spanish)

Communication skills

Computer literacy

Education

High School Diploma/GED

Job description

DHR Health in Edinburg, TX is seeking a Patient Registration Representative to support admissions and registration activities. The role includes scheduling, collecting co-pays and insurance details, and ensuring accuracy in patient demographics and benefits information.

Ideal candidates will have a High School diploma, strong communication skills, and proficiency with computers. Spanish-English communication is strongly preferred; CPI/ANE training is required within 30 days of hire.