Patient Registration Clerk - Barneveld

Mohawk Valley Health System; Barneveld (NY); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

Mohawk Valley Health System in Barneveld, NY is seeking a Patient Registration Clerk (FLOAT) responsible for obtaining and entering required information for patient registration, billing and regulatory requirements using the Epic registration system.

The role emphasizes accurate data entry, customer service, and supporting payment collection activities in a hospital setting. The position is full-time on-site with day shifts.

Qualifikationen

• High school diploma or equivalent.
• Prior healthcare registration experience preferred.
• 1 year of medical office, hospital or medical insurance related experience preferred.

Aufgaben

• Obtain and enter information for 50+ data fields accurately.
• Use scripting when obtaining information from patients or representatives, in person or via phone.
• Provide positive customer service face-to-face, by phone and email.
• Explain and complete required facility forms before obtaining and witnessing signatures.
• Handle payment collection activities, including cash handling.
• Meet or exceed productivity and quality goals.
• May work edits/errors from designated work queues or reports.
• Perform other duties as required.

Kenntnisse

Customer service

Data entry

Telephone communication

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Epic registration system

Jobbeschreibung

Job Summary

Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system.

Core Job Responsibilities

• Responsible for accurately obtaining and entering information for 50+ data fields.
• Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.
• Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email.
• Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signatures
• Responsible for payment collection activities, including handling cash.
• Meets or exceeds productivity and quality goals.
• May be assigned to work edits/errors out of designated work queue’s or reports.
• Perform other duties as required.

Education/Experience Requirements

REQUIRED:

• High school diploma or equivalent

PREFERRED:

• Prior healthcare registration experience
• 1 year of medical office, hospital or medical insurance related experience

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Job Details

Req Id 99296
Department MG - PRIM - BARNEVELD
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $17.00 - $23.00 Per Hour