Receptionist/Data Entry Clerk - Medical Arts

Mohawk Valley Health System; Town of New Hartford (NY); Presencial; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

Mohawk Valley Health System is seeking a Receptionist/Data Entry Clerk - Medical Arts to assist with patient registration in the Epic system. You will collect required information, explain forms, and ensure accurate data entry across 50+ fields.

Responsibilities include handling cash, delivering friendly service, meeting productivity and quality goals, and supporting a busy medical office environment in New York. Prior healthcare registration is preferred.

Formación

• High school diploma or equivalent required.
• Prior healthcare registration experience preferred.
• 1 year of medical office, hospital or medical insurance related experience preferred.

Responsabilidades

• Obtain and enter information for 50+ data fields.
• Use interviewing techniques and scripting with patients or representatives, in person or via phone.
• Provide positive customer service interactions face-to-face, by phone and by email.

Conocimientos

Data entry

Customer service

Cash handling

Communication

Educación

High school diploma or equivalent

Herramientas

Epic

Descripción del empleo

Receptionist/Data Entry Clerk - Medical Arts

Job Summary

Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system.

Core Job Responsibilities

• Responsible for accurately obtaining and entering information for 50+ data fields.
• Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.
• Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email.
• Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signatures
• Responsible for payment collection activities, including handling cash.
• Meets or exceeds productivity and quality goals.
• May be assigned to work edits/errors out of designated work queue’s or reports.
• Perform other duties as required.

Education/Experience Requirements

REQUIRED:

• High school diploma or equivalent

PREFERRED:

• Prior healthcare registration experience
• 1 year of medical office, hospital or medical insurance related experience

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Pay Range $17.00 - $23.00 - Per Hour