Patient Registration Champion — Compassionate Healthcare Support

R1-Rc; Centerville (TN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Tennessee is seeking a Patient Registration Customer Service Representative to guide patients through the registration process and provide compassionate support at the point of intake.

You will work across multiple computer systems, answer phones, gather information quickly and accurately, and assist patients who may be ill or anxious. Training is provided, making this a solid entry point into a rewarding healthcare career.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Preferred Medical or healthcare experience (but not required!).

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Tennessee is seeking a Patient Registration Customer Service Representative to guide patients through the registration process and provide compassionate support at the point of intake.

You will work across multiple computer systems, answer phones, gather information quickly and accurately, and assist patients who may be ill or anxious. Training is provided, making this a solid entry point into a rewarding healthcare career.