Patient Registration & Care Concierge

Dent Neurologic Institute; Town of Amherst (NY); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

Life Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Wellness Program

Learning & Development Opportunities

Free Onsite Parking

Job summary

Dent Neurologic Institute in Amherst, NY seeks a Reception/Administrative Assistant to support patient intake and front-desk operations. You will verify demographics, assist patients and visitors, and coordinate with billing and records teams.

Responsibilities include greeting, insurance checks, form processing, and maintaining confidentiality. Requires a high school diploma and ability to work Mon–Fri 6:45am–3:15pm, with occasional overtime. Benefits are provided.

Qualifications

• High school diploma or GED is required.
• Ability to maintain strict confidentiality of patient information.
• Some working knowledge of medical terminology is preferred.
• Strong planning, organizational, and problem-solving skills.
• Ability to work independently or in a team environment.

Responsibilities

• Verify patient demographics and insurance information to ensure accurate billing.
• Greet and direct patients, vendors, job applicants and visitors in the reception area.
• Check insurance eligibility and benefits for appointments.
• Process forms and collect necessary signatures and waivers.
• Maintain accurate billing information and transfer referrals as needed.
• Support data compilation for reports and interact with physicians and staff.

Skills

Confidentiality

Medical terminology

Planning & organization

Teamwork

Office equipment

Communication

Overtime flexible

Meeting attendance

Education

High School Diploma or GED

Tools

Multi-line phone

Computer

Copier

Calculator

Fax machines

Job description

Dent Neurologic Institute in Amherst, NY seeks a Reception/Administrative Assistant to support patient intake and front-desk operations. You will verify demographics, assist patients and visitors, and coordinate with billing and records teams.

Responsibilities include greeting, insurance checks, form processing, and maintaining confidentiality. Requires a high school diploma and ability to work Mon–Fri 6:45am–3:15pm, with occasional overtime. Benefits are provided.