Patient Registrar - Front Desk, Scheduling & Registration

WhidbeyHealth Medical Center; Northern (KY); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Coverage

Prescription Drug Coverage

Dental Options

Vision Benefits

Life & AD&D Insurance

Long-Term Disability Coverage

Job summary

WhidbeyHealth Medical Center seeks a Patient Registrar I/II to be the first point of contact, assisting with reception, scheduling and patient registration. You will collect demographics, verify insurance, collect co-pays, and support medical records with release forms and scanned documents.

The role emphasizes professional communication, organization, and teamwork within the patient care team to ensure smooth patient flow and accurate data capture.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of medical office experience preferred with EHR usage.
• Certified Healthcare Access Associate (CHAA) or CRCS preferred.

Responsibilities

• Welcomes patients and visitors, providing directional and informational assistance.
• Maintains and verifies patient schedules and registrations in the EMR.
• Obtains demographic and insurance information and collects co-pays.
• Answers calls professionally and routes messages to the appropriate staff.
• Ensures release forms are signed and necessary documents are scanned.

Skills

Medical terminology

Customer service

Communication skills

Organization

multitasking

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

WhidbeyHealth Medical Center seeks a Patient Registrar I/II to be the first point of contact, assisting with reception, scheduling and patient registration. You will collect demographics, verify insurance, collect co-pays, and support medical records with release forms and scanned documents.

The role emphasizes professional communication, organization, and teamwork within the patient care team to ensure smooth patient flow and accurate data capture.