Patient Registrar: Fast Check-In & Insurance Verification

HCA Healthcare, Inc.; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Tuition assistance

Job summary

St. Davids South Austin Medical Center in Austin, TX is hiring a Patient Registrar to register patients accurately and promptly, collecting all relevant account information and verifying insurance coverage.

You will interview patients, ensure charts are complete, and deliver outstanding customer service at workstations or bedside. Requires attention to detail, basic Microsoft Office skills, and a commitment to patient-centered care.

Qualifications

• Experience in patient registration and interviewing patients.
• Proficiency in Microsoft Office applications required.
• Strong attention to detail and customer service mindset.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients and relatives to obtain identifying and demographical information.
• Assign Insurance Plans accurately.
• Verify insurance benefits and pre-certification/authorization status; initiate if required.
• Secure all signatures for treatments and release of information.
• Explain policies regarding services, pricing, insurance billing, and payment.

Skills

Customer service

1 year experience

Tools

Microsoft Office

Job description

St. Davids South Austin Medical Center in Austin, TX is hiring a Patient Registrar to register patients accurately and promptly, collecting all relevant account information and verifying insurance coverage.

You will interview patients, ensure charts are complete, and deliver outstanding customer service at workstations or bedside. Requires attention to detail, basic Microsoft Office skills, and a commitment to patient-centered care.