Patient Registrar

HCA Healthcare, Inc.; Austin (TX); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

401(k) plan with match

Tuition assistance

Résumé du poste

St. Davids South Austin Medical Center in Austin, TX is hiring a Patient Registrar to register patients accurately and promptly, collecting all relevant account information and verifying insurance coverage.

You will interview patients, ensure charts are complete, and deliver outstanding customer service at workstations or bedside. Requires attention to detail, basic Microsoft Office skills, and a commitment to patient-centered care.

Qualifications

• Experience in patient registration and interviewing patients.
• Proficiency in Microsoft Office applications required.
• Strong attention to detail and customer service mindset.

Responsabilités

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients and relatives to obtain identifying and demographical information.
• Assign Insurance Plans accurately.
• Verify insurance benefits and pre-certification/authorization status; initiate if required.
• Secure all signatures for treatments and release of information.
• Explain policies regarding services, pricing, insurance billing, and payment.

Connaissances

Customer service

1 year experience

Outils

Microsoft Office

Description du poste

Schedule:

• Wednesday - Saturday; 6am to 6pm.

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Registrar with St. Davids South Austin Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

Job Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Learn more about a day in the life of a Registrar https://www.youtube.com/watch?v=zlHpzS5dpbE

Benefits

St. Davids South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.