Patient Registrar

OSS Health; Hanover (York County); Presencial; USD 21.000 - 29.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Paid Time Off (PTO)

401(k) plan

Career Advancement Opportunities

Descripción de la vacante

OSS Health in York, PA seeks a Registrar to efficiently process patients according to our policies. The role focuses on accurate demographic and insurance data entry, patient check-in, and collecting payments at the time of service.

You will work 24 hours per week, typically Monday to Wednesday, with some flexibility in location. Ideal candidates have a high school diploma, at least one year in a medical setting, strong communication and data-entry skills, and a commitment to patient

Formación

• High school diploma or equivalent required.
• 1 year of medical field or hospital/clinic experience preferred.
• Strong communication and customer service skills.
• Knowledge of inpatient admitting and outpatient registration processes.
• Excellent data entry and computer skills.
• Ability to work independently and as part of a team.
• Commitment to patient confidentiality and privacy.

Responsabilidades

• Follows OSS policies and admissions/financial procedures while completing daily tasks.
• Gathers and enters demographic and insurance information for all patient visits.
• Scans IDs and insurance cards and verifies benefits and eligibility.
• Registers patients for scheduled visits and updates the computer system.
• Collects co-pays and other payments per daily policy and reconciles daily totals.
• Formats surgical, pain, and laboratory visits in the Medical Record; verifies benefits.
• Updates patients on surgeon delays and maintains confidentiality.
• Maintains professional conduct with patients, families, staff; supports desk coverage.
• Assists in Patient Ambassador Desk and manages visitor log; travels as needed.
• Attends staff meetings and performs other duties as assigned.

Conocimientos

Customer service

Communication

Data entry

Time management

Problem solving

Teamwork

Educación

High school diploma

Herramientas

EMR software

Descripción del empleo

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.

JOB SUMMARY: The basic function of the Registrar is to efficiently process all patients according to the standards established by the organization.

SCHEDULE:

PT, 24 hours/week

MON, TUE, WED 8:30AM - 5:00PM

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Follows all policies and procedures of OSS, and in particular Admissions and Financial policies and procedures while completing daily tasks.
• Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. As well as laboratory charges.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information
• Registers patients for his/her scheduled visit with the provider. Verifies patient demographic information and updates computer system as needed.
• Collects patient co-pays, co-insurance and/or estimated out-of-pocket expenses, at time of service as required and described in the OSS Financial policy. Collect what is listed per daily collection sheet.
• Responsible for reconciling daily payments.
• Formatting all surgical, pain, and laboratory visits in the Medical Record. Verifying Insurance benefits and eligibility.
• Updating patients on status of surgeon delays.
• Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information. Adheres to the patient’s Bill of Rights and Confidentiality Information.
• Maintains a positive and professional attitude towards all patients, patients’ family or representatives, co-workers and medical staff.
• Shows flexibility in scheduling as required by the department, including flexibility in work location.
• Recognizes areas or functions that may need improvement and offers suggestions to the appropriate member of management.
• Answers telephones promptly, identifies self and directs calls as appropriate.
• Assists in Patient Ambassador Desk coverage. Accountable for Vendor and Contractor badges signing in and out each day as well as managing the visitor log.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information.
• Travels to other offices when there is an organizational need to provide coverage.
• Maintains a positive and professional attitude towards patients, co-workers and physicians.
• Keeps work area orderly and neat.
• Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice
• Place weekly order for flowers for the hospital patient rooms.
• Participates in staff meetings, attending even when held outside of normal scheduled working hours.
• Other duties as assigned.

EDUCATION:

• High school diploma or equivalent required.

EXPERIENCE/QUALIFICATIONS:

• Minimum of (1) year of experience in the medical field preferred.
• Strong communication and customer service skills required.
• Knowledge of inpatient admitting and outpatient registration process preferred.
• Strong computer skills required, including accurate data entry skills required.
• Must have excellent organizational, time management and problem-solving skills as well as the ability to work independently and be self-directed as necessary.
• Must be a team player and willing to work with all staff to get the overall job accomplished.
• Must have a willingness to accept change and new ideas as the medical business changes often.
• Ability to demonstrate a professional manner in work setting.
• Ability to hold all information in strict confidence.
• Medical Terminology knowledge preferred.

BENEFITS INCLUDE:

• Competitive Wages
• Paid Time Off (PTO)
• 401(k) plan
• Career Advancement Opportunities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.