Patient Registrar - PT

OSS HEALTH; Hanover (York County); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive wages

Paid Time Off (PTO)

401(k) plan

Job summary

OSS Health is seeking a part-time Registrar to efficiently process all patients according to organizational standards. The position involves 24 hours per week with shifts on Monday, Tuesday, and Wednesday from 8:30 AM to 5:00 PM.

The Registrar will gather demographics, verify insurance, collect payments, and maintain accurate medical records in a confidential, patient‑friendly environment. Responsibilities include admissions support, patient scheduling, and collaboration with staff to ensure

Qualifications

• Strong communication and customer service skills required.
• Knowledge of medical terminology preferred.
• Ability to work independently and be self-directed.

Responsibilities

• Follows OSS policies and procedures during daily tasks.
• Gathers and enters demographic and insurance information into medical records.
• Verifies benefits and eligibility information.
• Registers patients for scheduled visits and updates patient demographics.
• Collects co-pays and balances at time of service according to policy.
• Maintains confidentiality and professional conduct with patients and staff.
• Responds to patient inquiries and assists in the Ambassador Desk coverage.
• Travel to Gettysburg office as needed.

Skills

Communication

Customer service

Organization

Problem solving

Team player

Education

High school diploma or equivalent

Job description

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.

Are you ready to provide a 5-star “OSSOME” experience?

JOB SUMMARY: The basic function of the Registrar is to efficiently process all patients according to the standards established by the organization.

SCHEDULE:

PT, 24 hours/week

MON, TUE, WED 8:30AM - 5:00PM

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Follows all policies and procedures of OSS, and in particular Admissions and Financial policies and procedures while completing daily tasks.
• Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. As well as laboratory charges.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information
• Registers patients for his/her scheduled visit with the provider. Verifies patient demographic information and updates computer system as needed.
• Collects patient co-pays, co-insurance and/or estimated out-of-pocket expenses, at time of service as required and described in the OSS Financial policy. Collect what is listed per daily collection sheet.
• Responsible for reconciling daily payments.
• Formatting all surgical, pain, and laboratory visits in the Medical Record. Verifying Insurance benefits and eligibility.
• Updating patients on status of surgeon delays.
• Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information. Adheres to the patient’s Bill of Rights and Confidentiality Information.
• Maintains a positive and professional attitude towards all patients, patients’ family or representatives, co-workers and medical staff.
• Shows flexibility in scheduling as required by the department, including flexibility in work location.
• Recognizes areas or functions that may need improvement and offers suggestions to the appropriate member of management.
• Answers telephones promptly, identifies self and directs calls as appropriate.
• Assists in Patient Ambassador Desk coverage. Accountable for Vendor and Contractor badges signing in and out each day as well as managing the visitor log.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information.
• Travels to other offices when there is an organizational need to provide coverage.
• Maintains a positive and professional attitude towards patients, co-workers and physicians.
• Keeps work area orderly and neat.
• Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice
• Place weekly order for flowers for the hospital patient rooms.
• Participates in staff meetings, attending even when held outside of normal scheduled working hours.
• Other duties as assigned.

EDUCATION:

• High school diploma or equivalent required.

EXPERIENCE/QUALIFICATIONS:

• Minimum of (1) year of experience in the medical field preferred.
• Strong communication and customer service skills required.
• Knowledge of inpatient admitting and outpatient registration process preferred.
• Must have excellent organizational, time management and problem-solving skills as well as the ability to work independently and be self-directed as necessary.
• Must be a team player and willing to work with all staff to get the overall job accomplished.
• Must have a willingness to accept change and new ideas as the medical business changes often.
• Ability to demonstrate a professional manner in work setting.
• Ability to hold all information in strict confidence.
• Medical Terminology knowledge preferred.

BENEFITS INCLUDE:

• Competitive Wages
• Paid Time Off (PTO)
• 401(k) plan

Travel Required

Yes . Travel to Gettysburg office as needed

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.