Patient Registrar

OSS Health; Enola (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Medical, Dental, Vision from Day 1

Disability & Life Insurance within 90d

401(k) plan with profit sharing

PTO

Career Advancement Opportunities

Job summary

OSS Health is seeking a Registrar to efficiently process patient admissions and registrations according to established OSS standards. The role involves collecting payments, verifying insurance, and maintaining accurate patient records with strict confidentiality.

The position is full-time (40 hours/week) with varying schedules (Mon–Fri, 6:30am–5:30pm) and opportunities for coverage at other OSS Health offices as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in the medical field preferred.
• Strong communication and customer service skills required.
• Knowledge of inpatient admitting and outpatient registration process preferred.
• Excellent data entry, organizational, and problem-solving skills; ability to work independently and as part of a team.

Responsibilities

• Process patient admissions and registrations efficiently according to OSS standards.
• Collect co-pays, co-insurance, and estimated out-of-pocket expenses at time of service.
• Verify benefits and eligibility and update patient records in the system.
• Maintain confidentiality and protect patient information per policy.
• Travel to other OSS Health offices as needed for coverage.
• Support the Patient Ambassador Desk and maintain visitor logs.

Skills

Customer service

Communication

Data entry

Teamwork

Education

High school diploma or equivalent

Tools

EMR software

Job description

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.

Are you ready to provide a 5-star “OSSOME” experience?

JOB SUMMARY:

The basic function of the Registrar is to efficiently process all patients according to the standards established by the organization.

SCHEDULE:

FT, 40 hours/week; Schedule varies Monday- Friday, 6:30am - 5:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Follows all policies and procedures of OSS, and in particular Admissions and Financial policies and procedures while completing daily tasks.
• Ensures all demographic, insurance information, and required forms are gathered and entered into medical record for all patient visits. As well as laboratory charges.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information
• Registers patients for his/her scheduled visit with the provider. Verifies patient demographic information and updates computer system as needed.
• Collects patient co-pays, co-insurance and/or estimated out-of-pocket expenses, at time of service as required and described in the OSS Financial policy. Collect what is listed per daily collection sheet.
• Responsible for reconciling daily payments.
• Formatting all surgical, pain, and laboratory visits in the Medical Record. Verifying Insurance benefits and eligibility.
• Updating patients on status of surgeon delays.
• Demonstrates good judgment in safeguarding OSS information to include confidentiality of all medical and patient information. Adheres to the patient’s Bill of Rights and Confidentiality Information.
• Maintains a positive and professional attitude towards all patients, patients’ family or representatives, co-workers and medical staff.
• Shows flexibility in scheduling as required by the department, including flexibility in work location.
• Recognizes areas or functions that may need improvement and offers suggestions to the appropriate member of management.
• Answers telephones promptly, identifies self and directs calls as appropriate.
• Assists in Patient Ambassador Desk coverage. Accountable for Vendor and Contractor badges signing in and out each day as well as managing the visitor log.
• Scans patient identification and patient insurance card/cards and verifies benefits and eligibility information.
• Travels to other offices when there is an organizational need to provide coverage.
• Maintains a positive and professional attitude towards patients, co-workers and physicians.
• Keeps work area orderly and neat.
• Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice
• Place weekly order for flowers for the hospital patient rooms.
• Participates in staff meetings, attending even when held outside of normal scheduled working hours.
• Other duties as assigned.

EDUCATION:

• High school diploma or equivalent required.

EXPERIENCE/QUALIFICATIONS:

• Minimum of (1) year of experience in the medical field preferred.
• Strong communication and customer service skills required.
• Knowledge of inpatient admitting and outpatient registration process preferred.
• Strong computer skills required, including accurate data entry skills required.
• Must have excellent organizational, time management and problem-solving skills as well as the ability to work independently and be self-directed as necessary.
• Must be a team player and willing to work with all staff to get the overall job accomplished.
• Must have a willingness to accept change and new ideas as the medical business changes often.
• Ability to demonstrate a professional manner in work setting.
• Ability to hold all information in strict confidence.
• Medical Terminology knowledge preferred.

BENEFITS INCLUDE:

• Competitive Wages
• Medical, Dental, Vision available on the first day of employment
• Disability, and Life Insurance within 90 days
• Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
• Paid Time Off (PTO)
• 401(k) plan and profit sharing
• Career Advancement Opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.