Patient Referral & Travel Care Coordinator

Holland America-Princess (Holland America Dawson City Inn); Haines (AK); On-site; USD 34,440 - 41,383; Full time

Benefits offered by this job

Retirement plan

Paid time off

Parental leave

Health insurance

Dental

Vision

Life insurance

Disability insurance

Job summary

SEARHC is seeking a Care Coordination Specialist to manage patient referrals, coordinate appointments, and arrange travel and housing. You will input data into EHR and databases to ensure seamless communication across the consortium.

Ideal candidates have strong communication and data-entry skills, with experience in healthcare settings and the ability to multi-task in a fast-paced environment. Benefits include retirement, time off, health, dental, and vision insurance.

Qualifications

• Effective oral and written communication skills.
• Knowledge of data entry, retrieval and reporting.
• Ability to multi-task and work independently in a fast-paced environment.

Responsibilities

• Facilitates referrals for patients including the technical and clerical components of the request(s), including any insurance authorizations that may be required for travel and/or appointments.
• Inputs data into the designated database(s) and electronic health record for ease of communication across the consortium.
• Schedules or facilitates the scheduling of appointments.
• Provides prompt feedback regarding issues related to care coordination, seeking assistance when appropriate.
• Maintains patient referral information electronically.
• Consults with appropriate staff for questions regarding eligibility status of patients.
• Responsible for timely communication with patients regarding care coordination – appointments, scheduling, housing and travel.
• Coordinates travel for patients of all ages through SEARHC, the Alaska Tribal Health System, and other external agencies. Arranges reservations for patient travel, including air, ferry, lodging and ground transportation in compliance with SEARHC policies and procedures.
• Other duties as assigned.

Skills

Communication

Database usage

Computer literacy

Education

High School Diploma

Tools

Database software

Job description

SEARHC is seeking a Care Coordination Specialist to manage patient referrals, coordinate appointments, and arrange travel and housing. You will input data into EHR and databases to ensure seamless communication across the consortium.

Ideal candidates have strong communication and data-entry skills, with experience in healthcare settings and the ability to multi-task in a fast-paced environment. Benefits include retirement, time off, health, dental, and vision insurance.