Patient Referral Navigator

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

The Referral Coordinator at St. Bernards Healthcare plays a vital role in ensuring smooth and timely coordination of patient referrals across multiple specialties.

This position requires strong communication, organizational, and problem-solving skills to support both patients and providers in navigating complex healthcare needs. Initial qualifications include at least one year in customer service, preferably six months as a healthcare receptionist, and experience with office equipment.

Qualifications

• Minimum of one-year experience in customer service setting; preferably six months receptionist experience in health care setting; experience with office equipment.

Responsibilities

• Coordinate patient referrals across multiple specialties.
• Provide clear communication with patients and providers.
• Support navigating complex healthcare needs and scheduling processes.

Skills

Customer service

Receptionist experience

Office equipment

Independent work

Good judgment

Job description

The Referral Coordinator at St. Bernards Healthcare plays a vital role in ensuring smooth and timely coordination of patient referrals across multiple specialties.

This position requires strong communication, organizational, and problem-solving skills to support both patients and providers in navigating complex healthcare needs. Initial qualifications include at least one year in customer service, preferably six months as a healthcare receptionist, and experience with office equipment.