Patient Referral Navigator

Island Doctors, Inc.; St. Augustine South (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Island Doctors, Inc. is seeking a Referral Coordinator to manage the coordination of specialty care for patients. This role involves processing referrals, ensuring timely delivery, and maintaining documentation in accordance with company protocols.

The ideal candidate will have a high school diploma, medical office experience, and a strong customer service focus. Effective communication and organizational skills are essential for success in this position.

Qualifications

• High school diploma required.
• Previous medical office experience preferred.
• Strong customer service focus.

Responsibilities

• Coordinate patient referrals to specialty providers.
• Ensure timely processing of referrals.
• Review documentation for medical necessity.
• Prepare and submit Service Denials as needed.
• Act as a resource for referral-related questions.

Skills

Customer service focus

Effective communication skills

Teamwork orientation

Organizational skills

Judgment and problem solving

Education

High school diploma

Job description

Island Doctors, Inc. is seeking a Referral Coordinator to manage the coordination of specialty care for patients. This role involves processing referrals, ensuring timely delivery, and maintaining documentation in accordance with company protocols.

The ideal candidate will have a high school diploma, medical office experience, and a strong customer service focus. Effective communication and organizational skills are essential for success in this position.