REFERRAL COORDINATOR - CLOPTON BUSINESS OFFICE

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

The Referral Coordinator at St. Bernards Healthcare plays a vital role in ensuring smooth and timely coordination of patient referrals across multiple specialties.

This position requires strong communication, organizational, and problem-solving skills to support both patients and providers in navigating complex healthcare needs. Initial qualifications include at least one year in customer service, preferably six months as a healthcare receptionist, and experience with office equipment.

Qualifications

• Minimum of one-year experience in customer service setting; preferably six months receptionist experience in health care setting; experience with office equipment.

Responsibilities

• Coordinate patient referrals across multiple specialties.
• Provide clear communication with patients and providers.
• Support navigating complex healthcare needs and scheduling processes.

Skills

Customer service

Receptionist experience

Office equipment

Independent work

Good judgment

Job description

• Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.


• Physical


• This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.


• Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

JOB SUMMARY

The Referral Coordinator plays a vital role in ensuring smooth and timely coordination of patient referrals across multiple specialties. This position requires strong communication, organizational, and problem-solving skills to support both patients and providers in navigating complex healthcare needs.