Patient Referral & Care Coordination Specialist

LUX Infusion; City of Syracuse (NY); Hybrid; USD 30,307 - 35,817; Full time

Job summary

LUX Infusion is seeking a Patient Referral Coordinator in Syracuse, NY, to ensure patients are ready for care. You'll coordinate referrals, manage documentation, and communicate coverage details clearly.

The role requires a commitment to patient support and strong communication skills. Candidates should have an Associate’s degree and at least one year of healthcare experience. This is a hybrid position with three days onsite and two days remote following training.

Qualifications

• Minimum of one year of healthcare experience required.
• Strong knowledge of payer requirements related to billing and authorizations.
• Proficiency with computer systems and documentation accuracy.

Responsibilities

• Gather required documentation, confirm insurance coverage, and secure authorizations.
• Coordinate new infusion referrals from intake through processing.
• Communicate coverage details clearly to patients and their representatives.

Skills

Strong communication skills

Problem resolution

Organizational skills

Education

Associate’s degree in Business or Healthcare Services

Job description

LUX Infusion is seeking a Patient Referral Coordinator in Syracuse, NY, to ensure patients are ready for care. You'll coordinate referrals, manage documentation, and communicate coverage details clearly.

The role requires a commitment to patient support and strong communication skills. Candidates should have an Associate’s degree and at least one year of healthcare experience. This is a hybrid position with three days onsite and two days remote following training.