Patient Receivables and Cash Posting Manager

Avita Health System; Crestline (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Health, dental, and vision insurance

403(b) retirement with employer match

Paid parental leave

Free on-site parking

Job summary

Avita Health System in Crestline, OH is seeking a seasoned Patient Receivables and Cash Posting Manager to lead the Patient Financial Services team. You will oversee the Claim Posting, Patient Receivable, and Customer Service units to ensure accurate posting, timely collections, and strong patient service.

The ideal candidate brings prior management experience, solid regulatory knowledge (HIPAA, ABN, Fair Debt Collections Act) and a degree in a related field.

Qualifications

• Previous management or supervisory experience.
• Regulatory compliance knowledge including HIPAA, ABN rules, Red Flag Rules.
• Knowledge of Fair Debt Collections Practices Act.
• Knowledge of AHS managed care payer rules.
• Advanced degree or active pursuit of advanced degree required.
• AAHAM or HFMA certification preferred.
• Hospital billing experience preferred.

Responsibilities

• Oversees the Claim Posting, Patient Receivable, and Customer Service departments to ensure accurate posting of payments and adjustments.
• Ensures maximum and timely collection of patient responsibility amounts and excellent customer service to patients and families.
• Completes reports and special projects and provides targeted employee training.

Skills

Management experience

Regulatory compliance knowledge

HIPAA rules knowledge

ABN rules knowledge

Fair Debt Collections Practices Act

Payer rules knowledge

Education

Advanced degree in healthcare administration

Job description

Join Our Team at Avita Health System – Avita Health System - Crestline

Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we’ve tripled in size, now employing over 2,300 team members and more than 200 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us.

We’re currently seeking a dedicatedPatient Receivables and Cash Posting Manager to join our Patient Financial Services Departmentat our Crestline location.

Position Overview

Oversees the Claim Posting, Patient Receivable, and Customer Service departments to ensure accurate and efficient posting of payments and adjustments to the hospital and physician systems, maximum and timely collection of patient responsibility amounts, and excellent customer service to AHS patients and families. Supports the customer-focused revenue cycle process by providing targeted employee training. Completes reports and special projects.

Qualifications

Required:

• Previous management or supervisory experience.
• Fully knowledgeable of and conducts all activities in accordance with regulatory compliance requirements,
• including but not limited to HIPAA rules and regulations, Medicare Secondary Payer Screening requirements,
• medical necessity screening and ABN rules, Red Flag Rules, and billing and coding compliance rules and
• regulations.
• Knowledgeable of Fair Debt Collections Practices Act.
• Knowledge and understanding of AHS managed care payer rules.
• Advance degree or active pursuit of advanced degree required.

Preferred Qualifications:

• AAHAM or HFMA certification.
• Previous hospital billing experience and demonstrated knowledge of third-party and self-pay billing procedures and claim review and analysis strongly preferred.

Why Join the Avita Health System Team?

At Avita, we’re committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here.

What You Can Expect at Avita:

• A collaborative and engaged workplace culture
• Competitive wages and comprehensive benefits
• Generous paid time off (PTO) to support work-life balance
• Health, dental, and vision insurance options
• 403(b) retirement plans with up to 4% employer match
• Paid parental leave
• Pharmacy discounts for employees
• Free on-site parking
• Opportunities for professional growth and internal advancement
• Recognition programs, including the DAISY Nursing Award for excellence

Join a team that values your contributions and supports your career journey every step of the way.

Avita Health System is an Equal Opportunity Employer.