Patient Recall & Outreach Coordinator

Bernstein Orthodontics; Santa Rosa (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Bernstein Orthodontics in Santa Rosa, CA is seeking a Recall Coordinator to manage sales follow-up, new patient intake, and OBS program support in the region. The role emphasizes timely follow-ups, converting consults to treatment, and building strong patient relationships.

The candidate will need excellent communication skills, a task-oriented mindset, and the ability to handle multiple recall lists, while coordinating with dentists and families to promote early orthodontic care.

Qualifications

• Strong communication and attention to detail required.
• Highly motivated personality.
• Bilingual in Spanish.

Responsibilities

• Manage recall coordination with high focus and task orientation.
• Communicate effectively with patients and providers.
• Handle new patient intake calls and emails.
• Present treatment plans and discuss financial options.
• Follow up to keep schedules filled.
• Review charts and ensure intake information is complete.
• Proactively follow up on leads and missed appointments.

Skills

Communication skills

Attention to detail

Highly motivated

Spanish bilingual

Job description

Bernstein Orthodontics in Santa Rosa, CA is seeking a Recall Coordinator to manage sales follow-up, new patient intake, and OBS program support in the region. The role emphasizes timely follow-ups, converting consults to treatment, and building strong patient relationships.

The candidate will need excellent communication skills, a task-oriented mindset, and the ability to handle multiple recall lists, while coordinating with dentists and families to promote early orthodontic care.