Bilingual Orthodontic Recall & New Patient Growth Lead

Wow! Smiles; Santa Rosa (CA); On-site; USD 52,000 - 65,000; Full time

Job summary

WOW! is seeking a Recall Coordinator to oversee all sales-related follow-up, manage the OBS program regionally, and handle overflow of new patient exams. The role requires outstanding communication, a proactive approach to lead follow-up, and ability to build relationships with patients and providers.

The ideal candidate will be task-oriented, personable, and able to overcome objections through listening and questioning. Spanish bilingualism is required.

Qualifications

• Strong communication and attention to detail.
• Highly motivated personality.
• Bilingual in Spanish.
• Active throughout day with ability to sit/stand/walk and use computer/phone efficiently.

Responsibilities

• Manage recall coordination with high focus and task orientation.
• Communicate effectively with patients, parents, dentists, and providers.
• Handle new patient intake calls and emails.
• Present treatment plans and discuss financial options; execute contracts.

Skills

Strong communication

Attention to detail

Highly motivated

Bilingual Spanish

Job description

WOW! is seeking a Recall Coordinator to oversee all sales-related follow-up, manage the OBS program regionally, and handle overflow of new patient exams. The role requires outstanding communication, a proactive approach to lead follow-up, and ability to build relationships with patients and providers.

The ideal candidate will be task-oriented, personable, and able to overcome objections through listening and questioning. Spanish bilingualism is required.