Patient Payments & Reconciliation Specialist

Community Health Systems, Inc.; Birmingham (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Community Health Systems, Inc. is seeking a diligent Cashier to manage cash, check, and card payments from patients with accuracy and confidentiality. You will post receipts, reconcile deposits, and support billing inquiries while maintaining precise financial records.

The role requires up to two years in healthcare or patient accounts, with familiarity in Excel and billing software. A focus on customer service and HIPAA compliance is essential to succeed in this team-oriented environment.

Qualifications

• 0-2 years of experience in a healthcare or patient account environment.
• Experience in cash handling, accounting, or financial reconciliation preferred.

Responsibilities

• Accepts and records cash, check, and credit card payments from patients accurately and promptly, ensuring proper documentation.
• Posts daily cash/check receipts to patient accounts and reconciles batches within designated timeframes.
• Reviews and responds to voicemail messages and patient inquiries within one business day, providing exceptional customer service.
• Reconciles daily deposit postings and balances with accounting records, ensuring accuracy and compliance.
• Assists with monthly reconciliation of Accounts Receivable to the General Ledger and Bank Statement, working closely with the accounting department.
• Identifies and resolves discrepancies in deposits or patient account records, escalating issues to the supervisor as needed.
• Tracks and reconciles credit balances caused by cash postings, processing refunds or adjustments as necessary.
• Ensures the accuracy and timeliness of deposits and cash sheets for all off-site areas, reporting discrepancies to leadership immediately.
• Maintains detailed and accurate documentation of financial transactions, following organizational policies and standards.
• Reports patterns of issues related to patient accounts to leadership, providing recommendations for resolution.
• Performs other duties as assigned.

Skills

Attention to detail

Excel

Customer service

Communication

HIPAA compliance

Education

Some College

Tools

Billing software

Job description

Community Health Systems, Inc. is seeking a diligent Cashier to manage cash, check, and card payments from patients with accuracy and confidentiality. You will post receipts, reconcile deposits, and support billing inquiries while maintaining precise financial records.

The role requires up to two years in healthcare or patient accounts, with familiarity in Excel and billing software. A focus on customer service and HIPAA compliance is essential to succeed in this team-oriented environment.