Patient Cashier & Revenue Flow Specialist

Atlantic Health; Summit (NJ); On-site; USD 30,000 - 39,000; Full time

Job summary

Atlantic Health is seeking a Cashier to handle patient payments and ensure timely financial clearance while maintaining excellent patient service. The role requires meticulous handling of receipts, deposits, and reconciliations within a hospital setting.

Ideal candidates will have 5 years of hospital business office experience, a high school diploma (some college preferred), and strong teamwork skills in a fast-paced environment.

Qualifications

• Requires 5 years hospital business office experience.
• High School Diploma, some college preferred.

Responsibilities

• Posts patient payments (cash, check, and credit card) accurately and timely as payments are received.
• Prepares and submits daily batch summaries and supporting documentation to Accounting.
• Prepares bank deposit slips and ensures all payments received are deposited daily.
• Processes credit card transactions through the designated merchant system and posts payments using GL accounts.
• Provides system-generated receipts to patients and departments making deposits.
• Reconciles all payment batches to ensure posted amounts match bank deposits.
• Researches and resolves payment discrepancies, including overages and shortages.
• Reports patient refund requests to the appropriate department for processing.
• Documents payment activity in the designated tracking spreadsheet for Accounting review.
• Obtains required payment agreements from patients and physician offices prior to service date.
• Processes self-pay estimates and collects required payments for scheduled services.
• Resolves patient payment concerns and complaints, coordinating follow-up with other departments when necessary.
• Scans and indexes all received documents into the patient record.
• Reconciles and balances monies collected per departmental procedures.
• Maintains accurate records of patient valuables.
• Archives cashiering and payment documentation per record retention requirements.
• Follows up with physician offices and patients to ensure completion before service date.
• Performs additional duties as assigned by leadership.

Skills

Sound judgment

Customer service

Communication skills

Problem solving

Confidentiality

Prioritization

Financial systems

Education

High School Diploma, some college preferred

Tools

Financial systems

Job description

Atlantic Health is seeking a Cashier to handle patient payments and ensure timely financial clearance while maintaining excellent patient service. The role requires meticulous handling of receipts, deposits, and reconciliations within a hospital setting.

Ideal candidates will have 5 years of hospital business office experience, a high school diploma (some college preferred), and strong teamwork skills in a fast-paced environment.