Lead Cash Application Specialist — Impact & Growth

Duly Health and Care; Toms River (NJ); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health coverage

Mental health benefit

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Community engagement culture

Parental leave & adoption support

Job summary

Duly Health and Care is seeking a Lead Cash Application professional to manage posting of patient and payer payments, reconciling cash receipts, and resolving payment discrepancies. The role emphasizes HIPAA compliance, accurate posting, and effective use of billing software within a healthcare operations team.

Responsibilities include handling refunds/adjustments, researching unapplied payments, and interacting with payers to ensure accurate postings, with a schedule Monday–Friday, 8am–5pm in

Responsibilities

• Post daily payments from patients, insurance companies, and third-party payers to appropriate accounts in the system.
• Reconcile daily cash receipts and deposit reports with bank statements.
• Identify and resolve payments, underpayments, and misapplied funds.
• Process refunds or adjustments as necessary based on payer guidelines or patient requests.
• Research and resolve unapplied or unidentified payments in a timely manner.
• Ensure HIPAA compliance and always protect patient confidentiality.
• Utilize billing software and electronic remittance systems effectively.
• Effective use of payer portals to obtain information to be able to post accurately.
• Verifies and maintains adjustment records.
• Stay abreast of and comply with all state and federal laws including HIPAA, ADA, OSHA and FLSA.
• Any and all other duties as assigned knowledge of – medical business office procedures, coding, clinical operating policies and procedures.
• Ability to examine documents for accuracy and completeness, prepare records in accordance with detailed instructions, work effectively with co-workers.

Job description

Duly Health and Care is seeking a Lead Cash Application professional to manage posting of patient and payer payments, reconciling cash receipts, and resolving payment discrepancies. The role emphasizes HIPAA compliance, accurate posting, and effective use of billing software within a healthcare operations team.

Responsibilities include handling refunds/adjustments, researching unapplied payments, and interacting with payers to ensure accurate postings, with a schedule Monday–Friday, 8am–5pm in