Patient Payment Poster
Location: Sugarland, Texas.
Hourly: $17.36 - $18.00/hr.
Full-time.
Role Expectations
- Adheres to standards of professionalism set by the Practice; demonstrates professionalism in behavior, dress, attendance, punctuality and courtesy towards patients and staff
- Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members
- Functions as a member of a team and promotes a positive work attitude fostering teamwork and acceptance of management decisions
- Demonstrates good judgment in escalating difficult situations to Management
- Complete understanding of NextGen Supports management's goal of utilizing the electronic features of our computer system, as opposed to paper
- Participates actively in department meetings
- Follow work standards established for the team
Responsibilities
- Ensure all monies are posted accurately in NextGen utilizing proper 'Reason Codes'
- Post unapplied money to charges
- Knowledge of adjudication of insurance EOBs and patient responsibility
- Post payments received from lockbox, insurance payments as well as payment journals
- Complete batch logs and assist the Cash Control department with reconciliation of batches posted
- Review daily cash reports to ensure all assigned payments are posted properly
- Ensure batches are balanced and set to post utilizing the background business processor (BBP)
- Remain HIPAA compliant by scanning journals when needed then shredding copies of checks and credit cards daily
- Moving patient credits as requested by the front office
- Cross train and support team to ensure coverage
- Comply with all policies and procedures as well as make suggestions for improvement in processes
Qualifications
- Must have experience with patient payment posting.
- Must have experience with Phreesia.
Benefits
We offer a competitive salary with a comprehensive benefits package including Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401(k), and Pet insurance.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.