A healthcare service provider in Chandler, Arizona, is seeking a Customer Service Intake Coordinator responsible for facilitating patient onboarding and handling documentation. Ideal candidates will have a high school diploma and strong organizational and customer service skills, with proficiency in computer applications. This role requires effective communication and decision-making abilities while supporting team efforts in a dynamic environment.
Qualifications
High school diploma or general education degree (GED) required.
Organizational skills sufficient to maintain consistently accurate records.
Ability to evaluate options and make efficient decisions.
Computer skills including proficiency with spreadsheets and word processing.
Responsibilities
Facilitate the onboarding of new patients.
Intake information from referral sources and patients.
Retrieve and route incoming documentation.
Verify current coverage with third-party payers.
Document all communication in the system.
Skills
Organizational skills
Customer Service
Oral Communication
Quality
Teamwork
Education
High school diploma or GED
Tools
Proficiency with spreadsheets
Word processing
E-mail
Job description
A healthcare service provider in Chandler, Arizona, is seeking a Customer Service Intake Coordinator responsible for facilitating patient onboarding and handling documentation. Ideal candidates will have a high school diploma and strong organizational and customer service skills, with proficiency in computer applications. This role requires effective communication and decision-making abilities while supporting team efforts in a dynamic environment.