Patient Office Coordinator

Ascension; Indianapolis (IN); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Retirement planning resources

Descrizione del lavoro

Ascension is seeking a patient-facing Registration/Billing Clerk for the St. Vincent Pediatric Rehab Clinic in Carmel, IN. The role handles registration, scheduling and clerical duties in a fast-paced outpatient setting.

You will verify insurance, secure pre-authorizations, communicate financial details to patients and submit claims across commercial, Medicare and other payers. Strong attention to accuracy is essential.

Competenze

• High School diploma or equivalent; 1 year of relevant experience preferred.
• Ability to verify insurance and obtain pre-authorizations.

Mansioni

• Register patients and schedule appointments in a busy clinic.
• Verify insurance coverage and secure required pre-authorizations.
• Explain coverage details and out-of-pocket estimates to patients.
• Prepare and submit billing claims across payers and resolve denials.

Conoscenze

Registration

Billing

Insurance verification

Pre-authorizations

Patient communication

Formazione

High School diploma or equivalent

Strumenti

Billing software

Descrizione del lavoro

• Facility: St. Vincent Pediatric Rehab Clinic
• Department/Specialty: Outpatient Pediatric Rehabilitation Services
• Schedule: Day Shift | Full Time

Your future role at a glance

• Location: Carmel, IN
• Facility: St. Vincent Pediatric Rehab Clinic
• Department/Specialty: Outpatient Pediatric Rehabilitation Services
• Schedule: Day Shift | Full Time

How you’ll make an impact in this role

• This patient-facing position is responsible for registration, scheduling, and clerical duties in a very active work environment.
• Secure Timely Care Authorizations: Verify insurance coverage and secure required pre-authorizations before procedures take place.
• Guide Patient Financial Transparency: Communicate directly with patients and clinical providers regarding coverage details and out-of-pocket estimates, providing clear financial guidance prior to care.
• Execute Precision Claims Submissions: Prepare and submit accurate billing claims across commercial, Medicare, Medicaid, and government payers to ensure swift, error-free reimbursement.
• Resolve Complex Billing Discrepancies: Research and reconcile unbilled or denied claims, collaborating across departments to maintain seamless revenue flow and up-to-date patient records.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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