Patient Observer| MGH-Emergency Department

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 23,000 - 33,000; Part time

Job summary

Mass General Brigham is seeking a Patient Observer for the Emergency Department. The role involves continuous observation of patients at risk, under RN direction, within a Level I Trauma Center spanning multiple buildings. Onsite at 267 Charles Street with a 24-hour per week schedule.

Shifts run nights (7:00 pm – 7:30 am) with rotational holidays and weekends. The observer documents care, communicates changes, and participates in handoffs while maintaining patient confidentiality and following

Qualifications

• High School Diploma or Equivalent preferred.
• Some healthcare experience 0–1 year preferred.
• Ability to remain alert for extended periods.
• Ability to verbally calm patients.
• Ability to perform calmly and quickly in stressful situations.
• Ability to read, write and speak English clearly.

Responsibilities

• Maintain constant observation of patient.
• Document the care of patient under observation.
• Keep nurse informed of changes in the patient's condition.
• Assist patient in the event of a fall.
• Receives and provides detailed handoff information from/to staff regarding the patient and their status.
• Assists with feeding patient(s) as directed by the RN.

Skills

Stay alert

Calm patients

Calm in stress

English literacy

Education

High School Diploma or Equivalent

Job description

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.)Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Schedule24 hours per week | (2) 12-hour shiftsNights | 7:00 pm - 7:30 amRotational holiday and weekend scheduleThe Opportunity: Patient Observer - Emergency DepartmentThe Emergency Department is a Level I Adult, Pediatric and Burn Trauma Center. It spans the ground floor of 3 buildings and is divided into several areas, including pediatric and psychiatric areas.Under RN direction, provides constant observation to patients identified as a risk to themselves or others. Responsible for providing care related tasks in accordance with the individual needs of the patient, maintaining patient confidentiality and following hospital guidelines.YesEssential Functions-Maintain constant observation of patient.-Document the care of patient under observation.-Keep nurse informed of changes in the patient's condition.-Assists patient in the event of a fall.-Receives and provides detailed handoff information from/to staff regarding the patient and their status.-Assists with feeding patient (s) as directed by the RN.**Qualifications**EducationHigh School Diploma or Equivalent preferredNoLicenses and CredentialsExperiencesome healthcare experience 0-1 year preferredKnowledge, Skills and Abilities- Ability to remain alert for extended periods of time.- Ability to verbally calm patients.- Ability to perform calmly and quickly in stressful situations.- Ability to read, write and speak English clearly.**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**267 Charles Street**Scheduled Weekly Hours**24**Employee Type**Regular**Work Shift**Night (United States of America)**Pay Range**$17.71 - $24.28/Hourly**Grade**2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.## **Mass General Brigham Competency Framework**At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.Combat disease. Hold a hand. Help people. Impact the world.Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.Built on the legacy of two leading academic medical centers, we're more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community.We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.We recognize that increasing value and continuously improving quality are essential to maintaining excellence.